Step 1: Shut Off the Water Immediately
For any plumbing emergency involving water flow — burst pipe, failed supply line, overflowing toilet — your first move is to shut off the water supply.
For a single fixture: Look for the shutoff valve under the sink or behind the toilet. Turn it clockwise until it stops.
For the whole house: Find your main shutoff valve. In most Western Washington homes, it's either in the garage, in a utility closet, or near the water meter at the street. Turn it clockwise to close.
If you don't know where your main shutoff is, find it now — before you have an emergency.
Pro Tip
Every adult in your household should know where the main water shutoff is and how to operate it. Take 5 minutes this week to locate it and make sure it turns freely.
Step 2: Turn Off the Water Heater
If you've shut off the main water supply, turn off your water heater too. Running a water heater without water flowing through it can damage the heating element (electric) or cause pressure buildup (gas). For gas units, turn the thermostat to 'pilot.' For electric units, turn off the circuit breaker.
Step 3: Contain the Damage
While waiting for Beaver's Plumbing to arrive:
- Place towels, buckets, or plastic sheeting under active leaks - Move electronics, furniture, and valuables away from wet areas - If water has reached electrical outlets or panels, do NOT enter the area — call 911 first - Take photos and video of all damage for your insurance claim - Open windows and doors to begin drying if weather permits
Common Plumbing Emergencies in Western Washington
Burst pipes: Western Washington's freeze-thaw cycles — especially in foothills communities like Monroe, Sultan, and Gold Bar — can freeze pipes in uninsulated crawl spaces and exterior walls. A frozen pipe that bursts can release hundreds of gallons per hour.
Sewer backups: Heavy rainfall saturates the ground and can cause sewer lines to back up into homes. This is most common in older Snohomish and King County neighborhoods with clay sewer lines.
Water heater failures: A failed pressure relief valve or corroded tank can flood a utility room quickly.
Toilet overflows: Usually caused by a clog combined with a failed flapper valve.
Plumbing emergency right now?
Call (425) 845-3535 — We Answer 24/7What to Expect When You Call Beaver's Plumbing for an Emergency
We answer emergency calls 24 hours a day, 7 days a week — including holidays. When you call:
1. A real person answers (not a voicemail) 2. We ask a few quick questions to dispatch the right technician with the right parts 3. We give you an honest ETA based on our current location and yours 4. We provide upfront pricing before starting any work — even at 3am 5. We document everything for your insurance claim if needed
We serve all of Western Washington including Snohomish County, King County, Skagit County, and surrounding areas.